GDPR RULES

In line with the GDPR requirements, we are informing you whether you are happy for us to keep your data or would prefer we delete it. A copy of our Privacy Statement is as follows:
If you would like us to remove the information we hold on you, please let us know by reply to this email (info@rugexpertsgallery.co.uk). If you are happy for us to keep them you don’t need to do anything.
When you request our service, we will collect some personal information about you, including; your name, role, business address, contact telephone numbers, your business e-mail address and details about the support you require which may include personal and sensitive data about you.
We require this information for many different reasons including, communicating with you as we provide our service to you, communication on your behalf with third parties and to deliver the service you require.
Rug Experts Gallery has created this Privacy Statement under the Data Protection Act 1998 and the General Data Protection Regulations 2018. The statement is for your information, and it covers how we collect, use, disclose, transfer and store personal data.

INTRODUCTION AND GENERAL TERMS

Rug Experts Gallery is committed to protecting your personal information when you are using our services. We want our services to be safe and reliable. This Privacy Statement relates to our use of any personal information we collect from you.
It also relates to our use of any personal information you provide to us by phone, text, email, in letters and other correspondence and in person. To provide you with the full range of Rug Experts Gallery services, we sometimes need to collect information about you.
This Privacy Statement explains the following:
Rug Experts Gallery is committed to safeguarding your personal information. Whenever you provide such information, we are legally obliged to use your information in line with all applicable laws concerning the protection of personal information, including the Data Protection Act 1998 and the General Data Protection Regulations 2018. No system of data storage can be completely secure; if you have any concerns or complaints that your personal data held by Rug Experts Gallery could have been compromised, e.g. someone could have discovered your details held by us, please get in touch straight away.

WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

CONSENT

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at 02081448885 or emailing us at info@rugexpertsgallery.co.uk

HOW DO I WITHDRAW MY CONSENT?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at 02081448885 or emailing us at info@rugexpertsgallery.co.uk

DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

PAYMENT

If you choose a direct payment gateway to complete your purchase, then Rug Experts Gallery Website may store your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store, and it’s service providers.

THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies concerning the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which these providers will handle your personal information.
In particular, remember that certain providers may be located in or have facilities that are found in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada, and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United Kingdom legislation.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

LINKS

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

COOKIES

Rugexpertsgallery.co.uk uses cookies to deliver a convenient shopping experience. Cookies are used for many reasons, and amongst others enable us to handle contents in your shopping cart as well as information required when logging in. We also use cookies to measure and optimise our marketing. If your web browser is set not to accept cookies you will not be able to use the shop. If that is the case, you can quickly change this setting. If you want to find out more information about cookies, go to http://www.allaboutcookies.org.

AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or want more information contact our Privacy Compliance Officer at info@rugexpertsgallery.co.uk or by mail at Rug Experts Gallery

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